Privacy Policy

This Privacy Policy explains how Citesurely (the “Service”) collects, uses, and shares information when you visit or use our website and features, including the BibTeX reference checker.

Information we collect

• Account information: If you sign in, we may collect your email address and basic profile information returned by your authentication provider.
• Content you submit: When you paste BibTeX or upload a .bib file, we receive that content to process the check and return results. The Service is designed to focus on bibliographic metadata (e.g., title, author, year, venue).
• Usage data: We may collect logs about feature usage (such as timestamps, job identifiers, and basic request metadata) to operate the Service, prevent abuse, and improve reliability.
• Device and browser data: We may collect standard technical information (such as IP address, user agent, and referring pages) as part of normal web operations.

How we use information

• Provide and maintain the Service, including generating BibTeX checking results and pipeline status.
• Authenticate users, enforce rate limits or credit limits, and prevent fraud or misuse.
• Monitor performance, debug failures, and improve product quality and security.
• Comply with legal obligations where applicable.

Sharing

We do not sell your personal information. We may share information with service providers (for example, hosting, analytics, and authentication) strictly as needed to operate the Service. We may also disclose information if required by law or to protect the rights and safety of users and the Service.

Data retention

We retain information only as long as necessary to provide the Service, meet legal requirements, resolve disputes, and enforce our agreements. Submitted BibTeX content may be processed transiently; operational logs may be retained for security and reliability.

Security

We implement reasonable safeguards designed to protect information. No system can be guaranteed 100% secure, and you use the Service at your own risk.

Your choices

• You may choose not to sign in and still browse the website.
• You can avoid submitting sensitive information in BibTeX fields or file contents.

Children’s privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this policy from time to time. If we make material changes, we will update the “Last updated” date and may provide additional notice as required.

Contact

If you have questions about this Privacy Policy, please contact us at [email protected].